Takedown & Escalation Workflows

The problem

Knowing a domain is abusive is only the first step. You must identify the right contact (registrar, registry, or host), submit clear evidence, and sometimes escalate to law enforcement. Without workflows, response is ad hoc and slow.

• Phishing domains that need urgent registrar takedown
• Impersonation sites where the registry or host must be contacted
• Cross-border abuse that may require law enforcement reporting
• High-volume cases where you need status and audit trails

How it works

1. 1

   Select domain and request package

   From the dashboard you choose a validated threat and request a takedown package. Our system assembles evidence and suggests the appropriate recipient (registrar, registry, or host).

2. 2

   Draft and customize notice

   We provide templates and draft language for abuse reports. You can customize for your brand and jurisdiction. Enterprise plans can use approval workflows before submission.

3. 3

   Submit and track

   You submit the notice and evidence (or we assist with submission on some plans). Each case is tracked so you can see status and follow up.

4. 4

   Escalate when needed

   If the first recipient does not act, we help you identify the next step: registry, host, or law enforcement. We provide guidance; you or your counsel handle official communications.

Frequently asked questions

• Who actually sends the takedown request?

  Typically your team sends the request using our evidence and templates. On some Enterprise plans we can assist with or manage submission; this is clarified in your agreement.

• How long do takedowns usually take?

  It depends on the registrar, registry, or host. Many respond within a few days when evidence is clear. We track status and help you follow up when responses are delayed.

• Do you work with law enforcement?

  We help you prepare evidence and narratives that support law enforcement reports. We do not submit reports on your behalf; your organization or counsel handles official contacts.

• What if the domain is in another country?

  We identify the responsible registrar and registry regardless of jurisdiction. You may need to involve local counsel or authorities for certain cases; we can tailor evidence and guidance for cross-border escalation.

• Can we require approval before any takedown is sent?

  Yes. Enterprise plans can use approval-based workflows so that notices are reviewed and approved internally before submission. Contact us to enable this.