Privacy Policy

DomainHQ (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, store, and protect personal data when you use our website, request assessments, or use our services.

Information we collect

We may collect: (1) contact and account information (name, email, phone, company, job title) that you provide via forms, email, or support; (2) domain and portfolio information you share for assessments or services; (3) usage and technical data (IP address, browser, device) when you visit our site; and (4) communications and support history.

How we use it

We use this information to provide and improve our services, process requests and assessments, communicate with you, send relevant updates, comply with legal obligations, and protect our rights and security. We do not sell your personal data.

Legal basis (GDPR)

Where the GDPR applies, we process personal data based on: performance of a contract, legitimate interests (e.g. service delivery and security), consent where we ask for it, and legal obligation where required. For more detail on how we handle data in the EU, EEA, and UK, see our GDPR & UK Privacy Notice.

Data retention

We retain personal data only as long as needed for the purposes above or as required by law. You may request access, correction, or deletion of your data subject to applicable law.

Sharing and transfers

We may share data with service providers who assist our operations (e.g. hosting, email) under strict confidentiality. We may disclose data when required by law or to protect rights and safety. Data may be processed in jurisdictions where we or our providers operate; we ensure appropriate safeguards where required.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. To exercise these rights or ask questions, contact us at hi@domainhq.io. You may also have the right to lodge a complaint with a supervisory authority.

Regional notices

We provide additional privacy notices for certain regions: (1) California Privacy Notice for California residents (CCPA/CPRA); (2) GDPR & UK Privacy Notice for individuals in the EU, EEA, and UK; and (3) India Privacy Notice (DPDP) for individuals in India under the Digital Personal Data Protection Act.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions: hi@domainhq.io. DomainHQ, #612, Sector 42, Gurgaon, 122002, Haryana, India.